Last Updated: [10th August, 2023]
At Hibulance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access our website, mobile application, and related services ("Services"). By using Hibulance, you agree to the terms and practices described in this Privacy Policy.
1. Information We Collect:
We may collect the following types of information from you:
Personal Information: When you create an account or use our Services, we collect your name, email address, phone number, and other details necessary for account setup and verification.
Health and Wellness Data: If you voluntarily provide health-related information, we use it to provide personalized health planning and recommendations to enhance your well-being.
Payment Information: When making purchases through our platform, we collect payment details to process transactions securely.
Usage Data: We gather information about your interactions with our platform, including pages visited, features used, and time spent on the site. This helps us analyze and improve our Services.
Device Information: We collect device-related details such as device type, operating system, IP address, and other technical data to ensure compatibility and optimize user experience.
2. How We Use Your Information:
We use the information we collect to:
Provide and Improve Services: Personalize your experience, offer tailored health recommendations, and enhance our platform's performance and user experience.
Communication: Respond to your inquiries, provide customer support, and send updates, newsletters, and promotional offers (you can opt-out at any time).
Transaction Processing: Process payments for products and services you purchase from our platform.
Legal Compliance: To respond to legal requests, comply with applicable laws, or protect our rights, safety, and security.
3. Data Sharing and Disclosure:
We may share your information with:
Service Providers: Trusted third-party service providers who assist us in delivering our Services and maintaining our platform.
Affiliates and Partners: Collaborating with affiliated businesses and partners for specific projects or initiatives.
Legal and Compliance: If required by law or necessary to protect our rights, safety, and security.
4. Data Security:
Hiblance employs strict security measures to protect your information from unauthorized access, loss, misuse, or alteration. While we prioritize data security, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Choices:
You have the right to:
Access and Review: Request access to and review the personal information we hold about you.
Correct Data: Update and correct any inaccuracies in your information.
Data Deletion: Request the deletion of your account and associated information.
Marketing Communications: Opt-out of receiving marketing communications from us.
6. Third-Party Links:
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Please review their respective privacy policies before using them.
7. Children's Privacy:
Hiblance is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have unintentionally collected such data, please contact us immediately, data@hibluance.co.uk
8. Changes to Privacy Policy:
We may update this Privacy Policy periodically. Significant changes will be notified through our platform or other means. Please review the policy to stay informed of our data practices.
9. Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or your personal information, please contact us at:
Email: data@hiblance.co.uk
Service Address : 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
Your trust in Hibulance is essential to us, and we are committed to protecting your privacy while providing you with a safe, supportive, and personalized wellness journey.
-From the supportive team at Hibulance UK team